Wednesday, May 30, 2012

jennifer sertl

formality is one of efficiencies many enemies.. via 
w/all the resources available today there is no excuse not to know your people. via  -tech wants to help us get back to us
the key to dealing with diversity is curiosity. via 
it's expensive to require people to follow rules for no intrinsic reason. via 
stifling individuality is expensive p. 105 via 
instead of responding to their change.. you need to be there in the midst of their change. p. 97 via 
it's nice to get good news, but what you're really after is bad news and the opportunity to fix what is broken.. p. 96 via