Clay Shirky (@cshirky)8/16/12 9:00 AM
Progressive Insurance claims they didn't defend Kaitlynn Fisher’s killer. Forgets to turn off comments. Hilarity ensues goo.gl/FyVcj
esp love..
You have upset the internet. Be warned.
and of special note to ed..
it's happening to you (us)
Clay Shirky (@cshirky)8/16/12 9:00 AM
.@jon_moore on Progressive "When the Internet starts posting links to official court documents in comments on your blog, you're in trouble."
we can decide to be disrupted (and often disgraced/displaced/et al)
or to disrupt ourselves..
a kinder/gentler quiet revolution
