Wednesday, May 30, 2012

jennifer sertl







reading  's  - spot on..


formality creates extra work and unnecessary constraints.. via
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26 May
formality is one of efficiencies many enemies.. via 
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26 May
w/all the resources available today there is no excuse not to know your people. via  -tech wants to help us get back to us
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26 May
the key to dealing with diversity is curiosity. via 
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26 May
it's expensive to require people to follow rules for no intrinsic reason. via 
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26 May
stifling individuality is expensive p. 105 via 
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26 May
instead of responding to their change.. you need to be there in the midst of their change. p. 97 via 
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26 May
it's nice to get good news, but what you're really after is bad news and the opportunity to fix what is broken.. p. 96 via 
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companies (perhaps ed) that fall in love w/making improvements may miss the opportunity for transformational change. via




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