a process - via martin - to (disciplinarity) cross discipline boundaries
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a standard - via hagel - to be the glue of the knowledge overload
finding stability at the core of change:
sources of stability that will provide us with the firm grounding that we all, even the most jaded adrenaline junkies, need to thrive: tacit knowledge, trust relationship, talent development
accelerating change breeds exactly the kinds of needs that will give rise to new sources of stability.
an opportunity that none of the current leaders of the commercial Internet understand, much less address. There is a white space here.
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back to martin - the marriage of change and stability, validity and reliability,
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back to hagel - on turkles alone together
Those who come to this book looking for rich statistical data will be disappointed. This is a powerful ethnographic study that makes its points come alive with individual stories and experiences. I
Many of the usage patterns she describes so compellingly have their source in the business world where globalization and digital technology infrastructures are increasing competitive pressure and leading to sustained erosion in performance. Rather than stepping back to reassess if the current way of doing business is still appropriate, the reaction of most business executives is to squeeze harder, demanding more output with fewer and fewer resources. In this environment, the basic assumptions of the business world take even deeper root: transactions trump relationships, short-term trumps long-term, multi-tasking trumps focus, predictability and control trump experimentation and initiative.
The new modes of communication enabled by technology fit right in to this mindset. They provide us with the illusion of control and predictability.
To address these mounting pressures and the impact they have on the relationships around us, perhaps we need something more than conversations and small behavior changes. In the face of mounting pressures from our work lives, perhaps we need something more fundamental. Perhaps we need to re-connect with our passion and find ways to integrate our passion with our profession.
In reflecting on Sherry’s book, I went through the exercise of identifying people that I thought were relatively immune from the technology-enabled behaviors that Sherry so eloquently identifies and criticizes. The outliers that came to mind all had one thing in common: they were deeply passionate about their work and had what I have described as the “passion of the explorer”.
Driven by a connecting disposition, these people deeply engage with others and rapidly build trust-based relationships, relying heavily on face to face meetings and lengthy phone (or Skype) conversations. They enrich these relationships by drawing people into shared quests where deep engagement is required to come up with the creative new approaches to succeed in the quest.
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a machine to manage knowledge system - via videos vs documents - roger schank
next generation of Knowledge Management systems, managing video stories and not documents
Kelly -
the glue/standard/, the process of learning? detox?
the documentation giving way to video documentation.. needing help organizing, perhaps the demo of schank's will help?
the marriage, public school system and innovation, helping the system realize that the data they are collecting is no longer reliable. they may find more reliability in mapping systems and video logs that can monitor growth per stories.
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